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At Texas National Bank, the health and well-being of our customers, associates, and communities is our top priority. For the past several weeks we have been learning about the coronavirus, also known as COVID-19 and how it is impacting our world. We have one simple objective that guides us: keeping you and our employees safe. This has been at the center of our conversations every step of the way.
With that in mind, we strongly encourage you to use the following tools:
- Taking Precautions: To help prevent the spread of viruses, employees are encouraged to wash their hands often and follow our enhanced cleaning protocols which will ensure that high-touch point areas are being disinfected at least every hour. If you do visit one of our financial centers, you may see signs of additional protections. For instance, you may see some bankers wearing gloves when handling cash. And while we’re always happy to see you, we may choose a friendly elbow bump over a handshake for the time being. As always, employees who are feeling ill are encouraged to stay home, and we
have taken additional steps to sanitize work areas.
- Keep yourself safe and informed: Stay up to date by following credible, official sources like the Centers for Disease Control and Prevention at cdc.gov, World Health Organization (WHO) at who.int and your local government health department so you can respond quickly to changes that could affect you or your customers.
- Stay connected: If you rather not visit us at our financial centers, we’ll understand – but remember that you can bank with us by using our digital tools and other resources for self-service banking and 24/7 account access. You can access your accounts online or by using the Texas National Bank Mobile app at your convenience. From there, you can make payments, view transactions, check balances, deposit checks, find an ATM and more. It’s easier and faster (in most cases) to manage your account digitally, especially given call wait times may be longer than usual. If you haven’t enrolled in online access, it
only takes a few minutes. Enroll now.
As always, the health, safety and well-being of our customers, our associates and our communities is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.
Please visit our Texas National Bank page and follow our Facebook Page as the situation evolves for the latest updates.
