Your Financial Privacy at Texas National Bank
Facts | What does Texas National Bank do with your personal information from the mobile application? | |
---|---|---|
Why? | This Mobile Privacy Notice describes how our Mobile Banking Applications (“Mobile Apps”) collect and use information about you when you interact with us online through our Mobile Apps with the use of your personal smartphones, tablets, or other mobile devises.
When visiting and using any of our Mobile App, the applications may require the access to information stored on your mobile device required to be able to provide you these online products and services in a safe and secured manner. By subscribing, accessing, and using any of our Mobile Apps, products, and services on our website or directly through our Mobile Apps, you agree to the terms and conditions of this privacy policy. It is important for you to understand that:
|
|
What? | Types of information our Mobile Apps will access and require will depend on how you interact and use our App’s, and may include:
Information Collected directly from you:
Information Collected / Accessed from your mobile devices:
|
|
How? | How do we use your personal information?
We are committed to transparency about how we use your personal information, and we ask for your consent when required, otherwise by using our Site and Mobile Apps, you consent to the collection, use and sharing of your personal information subject to applicable laws and regulations. Personal information collected from and about you as described in the Notice may be used for many purposes such as:
How may we share your personal Information?
|
|
Information Security? | Protecting your personal information To protect your personal information from unauthorized access and use, we use administrative, technical, and physical security measures that comply with federal laws and regulations. These measures include computer safeguards, secured files and buildings.Record Retention All mobile application information is retained in accordance with applicable state and federal record retention laws. Please contact us to determine specific timeframes your information is stored and if that information may be deleted.Limiting and Sharing of Information If you choose to decline, and/or block access to some information from your mobile devise, like “Cookies” by changing the security settings on your mobile devise, or internet browser. Please note this may disable or limit some of the functionalities of the Mobile Apps rendering it unusable, which may result in your inability to successfully log onto to or use our secured Mobile Apps. |
|
Questions? | Please contact Texas National Bank – Customer service at (855) 862-1920 or email customerservice@texasnational.com regarding questions about the information included in this Mobile Privacy Disclosure or questions about our Mobile Apps.
For a complete list of how we collect and share your personal information you can also access the bank’s Privacy Policy found at [Texas National Bank Privacy Policy]. |
Definitions | ||||
---|---|---|---|---|
Geo-Location Information | Geolocation is the identification of the geographic location of a device, such as a mobile phone, gadget, laptop, and server. By using the geolocation of the IP address of the mobile device the physical location of the device can be identified. The geolocation of your mobile device when you first signed up for online banking services is collected and used to identify and authenticate your device and you as an authorized user when you return to use the online service again in the future. | |||
Biometric Face or Fingerprint Recognition / Authentication | Biometric authentication is a security process that relies on the unique biological characteristics of individuals to verify they are who they say they are. Biometric identification uses biometrics, such as Facial, fingerprints or retina scans, to identify a person, whereas biometric authentication is the use of biometrics to verify people are who they claim to be. | |||
IP Address (Mobile Device ID Information) | IP Address (Internet protocol address) is an identifying number this is associated with a specific computer device or computer network. When connected to the internet, the IP address allows the computers to send and receive data / information. This is used and required to ensure the safe and secured transfer of information and data between your device and the online banking network. | |||
Cookies / Beacons | Cookies / Beacons are small electronic files that web servers typically send to users’ computer when they visit a website. Cookies are stored as text files on users’ hard drive and can be accessed by web servers when the user visits a website. A session cookie is a cookie that stores information as a user is using the Site but is deleted once the browser session is finished. A persistent cookie is a cookie that stores information as a user utilizes the Site and stores and uses that information in connection with future visits of the user to the Site.
This information is general used to enhance the users experience while visiting a Site and improve its performance of the Site by, among other things, allowing the website owners to monitor the Site performance, making the Site easier to use, measuring the effectiveness of promotional placements, and tailoring the Site (including the ads and offers a user receives) to better match a user’s interests and preferences. You can block cookies by changing the settings on your internet browser. Please note, however if you choose to block cookies, you may not be able to log onto our secured Mobile Apps, and you may disable or limit other functionalities of the Mobile Apps rendering it unusable. |
|||
Third-Party Providers | A Third-Party Provider is an authorized online service and platform provider that has been introduced as functioning on behalf of the financial institution. They exist outside of your relationship with your bank but may be involved in the online transactions you carry out. There are two types of Third-Party Provider (TPP), and Payment Initiation Service Provider (PISP). These are often under a contractual agreement for the purpose of servicing or processing of financial products and services on behalf of the financial institution. |